What are the chatbots? Basically, they are customer support agent.
They are intellengently designed in a way, with deep thinking technology, that these bots can read and answer the most common questions asked on the respective subjects.
Although, now everyone is talking about chatbots and how they can help the growth of the businesses, these intelligent robots are being used actively since 2015.
It is important for any business to have chatbot. If we compare the chatbots with email marketing, where the open rate is 2%, with chatbots in messenger’s open rate is 93%. That is indeed a huge difference!
If anyone does not use chatbots at this age and era, then it is time to use then now, to increase business growth and save of resources!